Nexus — Shivani Mistry

The Problem

No one knew which dashboards to trust.

Enterprise teams were operating across dozens of disconnected dashboards — each with its own data sources, update cadences, and owners. When numbers didn't match across reports, there was no central place to investigate why. Teams were losing hours chasing data discrepancies manually.

Nexus was designed to give teams a single, intelligent platform to monitor dashboard health, surface inconsistencies early, and understand the full picture of their data environment at a glance.

Design Challenges

Complex data. Non-technical users. High stakes.

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Making data health legible

Dashboard health metrics are inherently technical. The design needed to translate complex system states into information that non-technical stakeholders could act on immediately.

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Unifying fragmented data sources

Dashboards pulled from multiple, inconsistent data pipelines. The UI needed to surface these connections clearly without overwhelming users with technical architecture.

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Prioritizing what matters

With potentially hundreds of health signals, the interface needed smart prioritization — surfacing the issues that actually impact decisions, not every alert equally.

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Cross-team collaboration at scale

Issues span multiple teams and owners. The design needed to support assignment, escalation, and tracking without creating additional process overhead.

Design Principles

One source of truth, built for action.

Visibility before investigation

Users should understand the health of their entire dashboard ecosystem at a glance before drilling into specifics. The overview is never a gateway — it's the destination for most users.

Surface signals, not noise

Not every anomaly is an emergency. The platform intelligently prioritizes issues by impact, ensuring users focus on what affects decisions — not what's technically interesting.

Designed for trust

Every piece of data shown has a clear provenance. Users can always trace where a health signal came from, reducing the skepticism that often blocks action on analytics platforms.

Information Architecture

Structuring complexity into layers.

Nexus organizes monitoring data into structured layers — system health, incidents, service performance, infrastructure metrics, and alerts — allowing teams to quickly scan operational status while supporting deeper investigation when needed.

(Screens have been modified and data anonymized to protect confidential enterprise information)

Flat hierarchy view

All dashboards surfaced at the same level — prioritized by health score and last-updated signal.

Grouped by domain

Dashboards nested under business domains — Finance, Growth, Ops — for team-scoped visibility.

Issue-first architecture

Entry point anchored to active incidents and flagged inconsistencies, with dashboards as secondary context.

Key Screens

From overview to resolution.

Getting Started

The main dashboard surfaces key operational signals, giving teams immediate visibility into system health.

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Interpreting Requests

The system transforms the user's request into a live dashboard displaying key operational metrics and signals.

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2D View

When a region is selected, the system highlights it and automatically reveals the cities within that region.

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Emphasised Region

Once a city is selected, the map zooms in to highlight the building location and display its active operational status.

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3D View

The 3D map view provides a geographic overview of network activity, allowing teams to monitor system performance and identify regional issues in real time.

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Nexus — Dashboard Health Platform

No one knew which dashboards to trust.

Complex data. Non-technical users. High stakes.

One source of truth, built for action.

Structuring complexity into layers.

From overview to resolution.

One platform. Entire data ecosystem visible.